+44 (0)1234 342932


We invest in our people with training and coaching helping every individual achieve their potential. If you are interested in joining a business that strives to be the best in People Excellence, with comprehensive benefits and career opportunities please apply below.

Account Manager Assistant

Axis Electronics Ltd.

Job Ref: AMA/0105
Salary: £24-£27k DOE+ Benefits
Position: Account Manager Assistant

Hours: 39 Hours - Flexible
Location: Bedford
Date Listed: 01-05-2024
Date Closing: 17-05-2024


Supporting the Account Manager managing day-to-day customer accounts in a customer intimate environment. This role will be responsible for reviewing and processing customer purchase orders, maintaining customer orders during the duration of the contract, inputting into production schedules, managing returned material for repair under the RMA process and supporting the Account Manager in their role managing day-to-day priorities.
This role is driven from business growth year on year and projected growth plans for future years. This role for the right candidate is a stepping stone for progression within the Business Development function of Axis Electronics and a great role to learn and engage with all areas of the business.

Main Duties:

  • Contract review of incoming orders: load new customer Purchase Orders onto the ERP system and check all details are accurate and correct.
  • Customer schedule management: load new orders into scheduling system and check all details are accurate and correct ahead and hand over to the planning function with a standard/detailed contract review completed.
  • Importing customer part and BoM Setups into the ERP system accurately using customer data.
  • Managing and actioning customer requests daily and feeding information into other areas of the business i.e production, purchasing and engineering.
  • Maintaining customer query and concession logs.
  • CofC processing and checking to ensure the requirements of the contract have been met ahead of handing over to the Account Manager for sign off.
  • Attend customer visits in support of the Account Manager.

Person Specification:

  • Strong PC skills with knowledge of Outlook and Excel (preferred).
  • Previous knowledge of ERP systems preferred, but not essential.
  • Excellent time management and ability to manage multiple tasks with strong attention to detail.
  • Professional manner with excellent communication skills.
  • Previous experience of working in a similar role is desirable but not essential as training will be provided.

At Axis we expect every employee to commit to our Teamship Rules:

  • Caring: for each other, our customers, our suppliers and all other stakeholders
  • Hardworking: with diligence, creativity, and by going the extra mile
  • Integrity: through honesty with oneself and with others
  • Positivity: a can do attitude
  • Synergy: a united front as team Axis

In return we offer;

  • A discretionary quarterly bonus scheme linked to our overall company performance
  • Flexible working schemes (role dependant) and Friday finish at 12.30pm
  • 25 days Annual leave, increases with service plus 5 additional days (unpaid)
  • Generous Company pension scheme
  • Life assurance scheme 3x salary
  • Cycle to work & staff discounts scheme offers a variety of savings across a broad range of retailers and leisure activities.

You will enjoy working in a supportive and inclusive environment, with flexible working opportunities and family friendly policies that promote work life balance.  We are committed to developing our people and you will be encouraged to reach your full potential with plenty of opportunities for your personal growth.

We care about your wellbeing and have an Employee Assistance Programme, access to lots of wellbeing resources and Mental Health First Aiders.

Based on the outskirts of Bedford, we have good transport links for the train & bus.


Please use the form below to apply for this job. Enter your details and upload any supporting documents (C.V., Cover Letter etc.) using the Upload button. Fields marked with an '*' are required.

    Privacy Agreement

    If you apply online for a position with Axis Electronics we will use the information you provide to assist in the selection process and as set out below.

    Axis Electronics may also seek additional information from other sources, for example by using your references in the final stages of the recruitment process.

    Information provided on the application form and any information obtained from other sources will be retained electronically only for as long as is required for the purposes of:

    • The administration of your application
    • Forming the basis of employment records, if your application is successful
    • Abiding to any legal or regulatory requirements
    • Contacting you in relation to your application or employment (this could be by email, post or telephone)

    By submitting your application online, you will be giving your consent to Axis Electronics to process your personal data for the purposes explained above. If you are unsuccessful your application will be immediately deleted, if you are successful your personal data will be retained for employment records and a privacy notice will be issued to explain how use and protect your personal data.

    By clicking ‘Accept’, you are confirming you have read and accept the above.